Great service. Very helpful in every department.
Sunday Car Show. Lot of Exotics.
I can't say enough about the service and professionalism of Gina Pantano. This is our second Mercedes using Gina's and the experience couldn't be better. We stopped in one day for only an hour and selected a car. Came back the next day and within 45 minutes we were driving off the lots. You hear about those all day nightmare experiences at a dealership trying to buy a car. This won't happen when using Gina.
Visited the parts department, they were super helpful and handled all my needs.
My truck was in for parts warranty work. Service was great, minimal wait time, no hassles.
If you seek a Mercedes 2021 GLC 4Matic, be ready to pay MSRP or above. Zero discounts for a cash deal! And... Most disappointed by high money factor on lease hiding about 10% total interest payments on top of the leases principal balance with zero discounts as well. So, for now, we'll wait until new Mercedes buyers get better deals.
My old car was deemed “totaled” by my mechanic so I was in desperate need of a car. I am a big fan of Mercedes which I have driven the majority of my life. I had recently purchase a new car last year from Ray Catena so I was in the market for a used car. I reached out to Gina Pantano from Ray Catena Freehold asking for assistance in a used car search for a 2018 GLA. She was able to source the exact make and model that I was in looking for. However, I did not have time to ...
There aren’t enough superlatives to describe Gina. She’s simply AMAZING!!! Her diligence and responsiveness was off the charts!! Best sales experience I’ve ever had with anything!!
I just recently purchased my first Mercedes at Ray Catena Mercedes Benz of Freehold. It was a really great experience at this dealership, and I love my new car! Anthony Nadino was my sales representative, and I cannot say enough about the wonderful job he did. He was very professional, taught us exactly what we needed to know about the cars, and when we were ready to purchase, he found the exact car we were looking for. He also had it delivered quickly. The purchasing process was smooth and seamless. Anthony had the answers to all of our questions, and ...
Anthony and I were communicating for a year to get out of my lease early and the time was never right but Anthony always kept in touch with me and he'd run the numbers for me every few months until it finally made sense to trade in my vehicle and get the Mercedes. He was great to work with, extremely patient, and explained every detail to my wife and I. He's always a phone call or text away. Would definitely recommend Anthony and Ray Catena MB of Freehold!
I don't have enough great things to say about this dealership. After leaving a dealership that was selling a vehicle with a bait and switch tactic. We called Nick with out hesitation he offered MBUSA pricing and followed all their guidelines. Amazing service and stayed after hours to make sure we understood all the benefits of buying a Mercedes benz. After we purchased the Mercedes truck the GM came out and thanked us. For this amazing experience I ended up buying a second car. So 2 2021 Mercedes Benz for the great service. My fleet is expanding and in the future ...
Great service from knowledgeable staff.
Very professional and quick with repairs!
Service Dept. Provides great customer service.
Meeting Gary the first time was a very good experience. He was extremely knowledgeable and not a high pressure sales associate. He helped us so much that was the reason we bought our second car with his assistance. I highly recommend Ray Catena and Gary Placona
The team at MB Freehold made our entire car buying experience comfortable and painless. We were treated with respect the entire time, had all questions clearly addressed and received the vehicle in pristine condition. I’m confident we will be return customers.
Samantha Lay is exceptional! She made our car buying experience such a pleasurable one with no pressure whatsoever. Samantha is kind, knowledgeable, patient and understanding going above and beyond for us even after we bought our car. We feel so lucky that she was there the day we came in to buy our car! We will continue to do business with Ray Catena of Freehold based on the wonderful experience with Samantha as our salesperson.
Gina was a pleasure to work with. Very knowledgeable and was very honest and straightforward throughout the whole process. Along with her , the rest of the staff was also very friendly and accommodating. I highly recommend Gina for your next purchase at Ray Catena MB !!
I am so grateful I walked into Ray Catena of Freehold and had the pleasure of working with Gina. She was incredibly knowledgeable, exceptionally patient, and most importantly, she put me at ease from the moment I got there (never once felt pressured like I have in other dealerships). This was an exciting purchase and Gina, along with the whole staff, made the process a breeze. I love my car! Highly Recommended!
The entire purchase process at Ray Catena could not have been easier. Lease turn-in to new SUV purchase was seamless from start to finish. Thanks Gary!
I have bought a dozen cars out of state, "sight unseen" with pictures only and this was probably the best one! Dillon was my sales rep and he was fantastic! I would buy another vehicle here if the opportunity came again. The whole process from start to finish was great. They worked with me on pricing because I had to pay for shipping to Utah from NJ and it was a great deal all around. The GLC300 was a gift for my wife's Bday and we loved the service and experience.
Owning a Mercedes Benz automobile is a special choice in life. My purchase of a particular model with the magical help of Samantha Lay and Ray Catena Motorcars was certainly a very pleasant rewarding experience. Thank you.
I had the pleasure of having Samantha Lay guide me through purchasing my new Mercedes-Benz. Samantha was so easy going, and I wasn’t pressured into purchasing my vehicle. She helped me find the perfect car for me, and made sure that all my questions were answered, and that my car had all the features that were most important to me. I recommend Freehold Mercedes Dealership, and mostly, I recommend Samantha Lay 100%. -Cristiane
A overall positive experience with the purchase of a lovely new GLA 4Matic.
The service at this dealership is always exceptional. A shout out to Mary Sabine. I have had 3 cars purchased. Jack Coffey is the best.
Gina and Mo very helpful in ordering our 2021 Benz GLC. When we took delivery it wend very smoothly which we very much appreciated and we thank them for their professional service. We would use this dealer again! This was our second purchase from Ray Catena (Lexus was first in NY) Would highly recommend this dealer.
I just purchased my first Mercedes at Ray Catena Mercedes of Freehold. It was a really great experience at this dealership and I love my new car! Anthony Nadino was our Sales Representative and I cannot say enough about the wonderful job he did. He was very professional, taught us exactly what we needed to know about the cars, and when we were ready to purchase, he found the exact car we were looking for and had it delivered quickly. The purchasing process was smooth and seamless. He had the answers to all of our questions and he made sure ...
Mercedes Benz of freehold nj is the best dealership I have worked with. I was in and out in 2 hours. Samantha Lays was efficient and also made sure that everything was covered at the best price in town. I recommend anyone to go see SAMANTHA LAY, She is the best! She is amazing and makes the process really smooth. she goes above and beyond for her customers and tries to help as much as possible. Great service .. 5 stars all the way .....
This is the best mercedes dealership I have been in my entire life.. they give you deals that are so unbelievable especially with reps like SAMANTHA LAY who performs all the magic. She is so energetic, and smart. Without a doubt she knows how to wear you a smile 😃 by giving you the best deal that beats all imaginations. I recommend this dealership and kindly ask for Samantha Lay anytume you visit and you will never regret reading this reviews...
Exceptional customer service! Samatha surpassed all my expectations and answered all my questions. She was extremely knowledgeable, well composed and patient. I would highly recommend Samantha for all future car transactions. Overall I had an amazing experience and appreciate her helping me drive off the lot in the car of my dreams.
Working with Gary Placona was a pleasure! I never felt pressured to make a decision. He was knowledgeable and professional. Gary stayed in touch with me the entire time. I highly recommend you talk to Gary if you are considering buying a new car.
Matthew Rafla & staff are very friendly & courteous. Matt made our car buying experience super easy, flawless a a pure joy. Loving our beautiful new car.
It is what it is
Gina, Matt, and Chris are the best and they will take great care of you. Would not buy a car from another dealership if I had too. Outstanding Team. Thank for the great experience. Tom
Great service. Check engine light came on, my wife was very nervous to drive and wanted truck serviced ASAP. Called next day and dealer was able to take car in that same day. Car was fixed within one day and back to me very quickly. Would recommend Ray Catena Mercedes of freehold for your service needs.
Great job to Matt, Cristal and the team. Everything went as requested, did most of the transaction on line, vehicle was clean and ready to upon our arrival. Boom!
Working with Gina was an absolute pleasure! Her kindness, knowledge and expertise allowed us to make the perfect purchase with in a couple of hours. She walked us through every single step, even had all necessities waiting for us upon arrival. We were treated with the upmost respect and our time was valued. We will continue to travel over an hour to see her always Hats off to the best sales woman any one could ever ask for! Thank you so much Gina you made our day! Blessings Melissa and Kirk
Thank you Ray Catena
We had a very pleasant experience leasing our new GLC 300. Gary and his assistant provided very helpful advices. They are very thoughtful in many details.
Just a special note of thanks to Samantha for a pleasurable car buying experience last week. She is very knowledgeable, courteous and provides for all your customer service needs! I highly recommend to stop in and see her. She will provide you with a "no-pressure" car buying experience. Give Sam a call. You wont regret it.
I had a very pleasant experience leasing my new Mercedes. Gary, Steve and Mo were all very helpful and made us feel very comfortable. They explained everything I needed to know before I Left the dealership. Gary called us after to see if we were enjoying our new vehicle. Mo was great! He took his time explaining the ins and out of the vehicle.
Well run operation and great salesperson staff. The place was immaculate and accommodating. We were able to take a test ride right away. I’ll definitely be using them when my lease is up.
Awesome. Polite. Very speedy process. Bent over backwards to please our every need
This was my first time visiting a Ray Catena dealership and my experience was commendable. Ask for Dillon Card as your sales person. He is very reasonable and will work with you and your asks. He is a friendly person as well which makes the experience even more pleasant. We bought a CPO C43 cabriolet with very low mileage and the car’s performance has been so far so good! Lots of compliments for sure !
I had my 2020 in for the first service and decided to try the valet drop off and pick-up. It was a very positive experience from the person that scheduled my service to the valet who brought the loaner vehicle. I was so very pleased and would not hesitate to recommend Ray Catena of Freehold to anyone wanting to experience how a luxury brand should be sold and serviced.
Had a bunch of coffees and discussed high end shiny computer parts with the salesman. He was pretty chill. Their prints of previous mercedes are pretty old and UV damaged that are on the walls in the offices, needs a severe refresh. Overall pretty chill
The dealership is great. Went in for service and Taylor is professional and a pleasure to work with. Can't say enough about how satisfied I am!
We ordered a new Mercedes E 450 through build your own, since we found nothing in stock that filled all our wants. Gary Placona was very helpful in filling out the order, so nothing was missed. Since we received the car, he been most helpful in ensuring that we are happy with our purchase. I highly recommend him to anyone looking to purchase a Mercedes.
It was a pleasure purchasing our first Mercedes-Benz through Gary. The sales experience was smooth & very professional. I brought my elderly parents to the dealership for more test driving and Gary was attentive and thoughtful with his car suggestions. Gary found the car that matched the options I asked for and was very helpful in getting the car delivered. I also appreciate the follow-up communications after purchasing our vehicle. Loving the car!
Gary was incredible to work with! He made what seemed like an impossible dream come true for our family. We showed up post accident looking for a safer vehicle and Gary did everything he possibly could to make it happen. We’re so happy to be a part of the Ray Catena family and look forward to working with Gary again in the future.
The service from Ray Catena Freehold has been very good ever since I got my GLC 300 in 2018. I returned to renew my lease without a doubt and left satisfied! Thankyou!
الدعم المالي المباشر والتحويلات السريعة
Rich and Team Were the Best ..Very Impressed with the service and always so Professional ..I never have to be worried about anything with my car
Taylor Negron, my Service Advisor from Ray Catena in Freehold, NJ is an absolute delight, with a bright sunny personality, a warm friendly spirit, and consistently provides beyond professional courteous communication during all of my Service appointments, while also always handling any of my concerns and questions - without any issue. Taylor’s Exceptional Service and communication skills is exceedingly valuable to Mercedes!
I was very happy with my car buying experience with Steve Chanis and Gary Placona. I came in 3 times to test drive a few cars to narrow my choice down to the CLA and no high pressure sales pitch during my visits. They were also to negotiate the perfect deal and paperwork to delivery was a very smooth easy experience. I would highly recommend this dealership and sales team to others.
After experiencing such terrible service across the street at BMW of freehold. My father and I decided we would go inquire about a used Mercedes across the street. Right away, we were welcomed like we were family. We then were set up with Frankie. This salesman was a breathe of fresh air. He was personable, reasonable, friendly and down to earth. He understood what we just went through across the street and took the time and energy out of his day to quote us on a GLB250. Although we did not purchase the vehicle, Frankie was affable and realistic with ...
Great customer service. Was a pleasure to deal with Gary and he made this experience very pleasant. They called a few times already to check to make sure everything was good.
El servicio de lavado y detail es exelente
My mother was reserved in getting a new Mercedes, but our saleswoman Gina made the whole process simple and easy. The delivery was great too. Mike N has the patience of a saint. He took the time to go over all the technology in the car, got her phone and app working and answered all her questions. Manager Steve made us feel welcomed and comfortable. We love our GLC.
great service department
I researched several options and dealerships and decided to go with Ray Catena of Freehold to purchase a Mercedes. I read many, many reviews prior to making a decision and learned that several customers had an incredible experience with Alex as their sales rep. My instinct told me to walk in, ask for Alex and see where it goes. I am so glad I did. The entire process was first class and far exceeded my expectations. Alex and Nick went above and beyond to answer my questions, make me feel comfortable, and they ensured the whole experience was what I ...
Rich in the service department had my problem solved.. However, I had previously been to your dealership & Edison 3 or 4 other times with the same problem, one tire (rear driver side) that was low & coming up on my dash to check low tire. The car was evidently never put on a lift to see if there was a problem.All that was done was to delete the notice (& one person even showed me how to do it myself). Luckily it was too complicated for me to do it so I just kept bringing the car in. I was ...
I was here in Ray Catena, Freehold in June and a deal didn't work out. Sales Manager Steve C reached out to discuss my experience and what I was looking for in car. I was in a lease at that time in which had a few payments left. Steve was EXTREMELY up front and said to wait it out and that he would contact me at a later time. Few short months later Steve C called me and he was nothing but professional and very receptive to my situation. As our first conversation, during the second he was patient, ...
The best experience I have every had with Mercedes-Benz in 12 years. I typically have gone to the Cherry Hill dealership which is closer to my home. However, have always purchased and leased with Ray Catena in Freehold. I thought I had nothing to lose, so gave it a shot for service!! Impeccable service 2nd to none!! Taylor N made my life so easy!! From the pickup of my car, to the service, drop off, and communication!! So, so so easy! I couldn't be happier. After years of constantly calling the service department at Cherry Hill, just to be put ...
Matt was very friendly and professional when we met with him last Friday. He went above and beyond to find the car that we wanted which he had done for us in the past. We are and will be his return customers!!
We just leased a new Mercedes Benz GLB 250 from Ray Catena of Freehold, NJ and I cannot recommend the dealer or the sales person with a high enough rating. The sales person Alex Aravena was a delight to deal with. He is professional, responsive, accurate and true to his word. He is also an extremely nice person. If you are looking to buy or lease one of these amazing automobiles do whatever you need to do to get to this dealership and ask for Alex.
I was very happy with my experience and Alana was extremely helpful and put me in touch with Matt Rafla. Matt did a great job and was very helpful right through the entire process. This is my first Mercedes and I’m very happy. Great job everyone
Gary is skilled in strategically negotiating deals and actively listened to customer. Informed us on associated dealer services and products such as extended warranties. Demonstrated vehicle functionality and explained options, and explained costs associated with purchase.
Gary P was a definite pleasure to work with. He is very thorough and was particularly helpful in the search for a suitable vehicle. Gary was very patient when we had a change of mind at the very last minute and decided on another vehicle. He also followed up and responded very quickly to all enquiries, in a professional manner.
I leased a car from Dillon Card five days ago he was so helpful, nice and polite. Leasing with Dillon went smoothly and stress free. It took only a few hours to sign all the papers! I recommend this dealership and you should ask for Dillon.
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