Customer Testimonials
I’ m a client of Freehold Mercedes since 1995. During that time it’s not yet Ray Catena and I can say that the Sales and Service team are exceptionally commendable up to this time. They are very professional and they take care of me during my waiting time. The return of the complimentary bagel and snacks bar has a touch of class. Kudos to Marian Luke for her kindness during my stay.
The dealership performed a complicated, extensive repair, completely covered it under the CPO warranty, and provided a loaner. Excellent service and a very skillful repair.
Adriana and team provided an outstanding customer experience. We were very pleased with the entire process!
Quick easy process - had the car we wanted and made a deal. Simple and easy
I recently purchased my new Mercedes-Benz CLE 53 AMG from Ray Catena Mercedes-Benz in Freehold, and I couldn’t be happier with the entire experience. From start to finish, Adriana Barile was absolutely fantastic to work with.
She was professional, knowledgeable, responsive, and genuinely committed to making the process as smooth and enjoyable as possible. Adriana made everything straightforward and comfortable with zero stress!. She took the time to answer all of my questions, made sure I understood everything, and never made me feel pressured.
The CLE 53 AMG is an incredible car, and Adriana made the experience of getting it even ... Read More DealerRater - Sep 21, 2026
Always a great experience there - the reception woman in service could be a little snotty and curt - but they all do a wonderful job of making you feel taken care of !
I have been buying MB from the Catena family of dealerships for 25 plus years from Edison, Union and Freehold and have been thrilled with everything from sales to service at all stores. I wanted to commend a salesman named John Farrell for his professionalism and commitment to his customers! I Also wanted to compliment delivery consultant Matt Delisser for being so helpful and GM Dan Cottrell for his efforts and truly appreciating my business. Well done folks. Oh, I can’t forget the ladies who always answer the phones with a smile at the front desk and also greet you ... Read More DealerRater - Sep 18, 2026
This is the second vehicle that we have purchased from Ray Catena in Freehold. This experience was just as good as the first. Adrianna always goes as well above and beyond making sure that all our needs are met in a timely efficient manner. I highly recommend this dealership and Adrianna.
I had an excellent experience working with Adriana during the purchase of my G63. She was extremely professional, knowledgeable, responsive, and attentive throughout the entire process. She made everything seamless from start to finish, kept me informed every step of the way, and was always available to answer any questions I had. Adriana truly went above and beyond to make the experience enjoyable and stress-free. I couldn’t be happier with the level of service she provided and would highly recommend her to anyone looking for a professional and trustworthy experience.
I have been buying MB from the Catena family of dealerships for 25 plus years from Edison, Union and Freehold and have been thrilled with everything from sales to service at all stores. I wanted to commend a salesman named John Farrell for his professionalism and commitment to the customer. Even though recently we weren’t able to put a deal together I have to publicly applaud his dedication and loyalty to the mission. Well done John, maybe the planets will align and we will do a deal in the future. Update 9-16-26- we ended up making a deal, ... Read More Google - Sep 10, 2026
To all the car buyers out there: Use AI to pull up comps!! Every deal is about $1-2k overpriced. Use AI!!! It's a great tool. If every customer used AI during negotiations, all of the dealers would have to price properly or actually negotiate. It's honestly us everyday individuals against these big companies. Stand together and use AI when car buying. A couple other tips: * Don't buy a used car at the end of the year -- in a couple months it's going to be 1 year older. * New 27's are coming out -- they want ... Read More Yelp - Sep 8, 2026
Very pleasant and smooth process! After doing some research I called Cole Vernaci. He was pleasant, knowledgeable, efficient, and helpful. Within one day he provided the information that I needed and we were able to reach a deal. If you are looking for low-pressure and smooth purchasing / leasing process, I highly recommend Cole.
I had a great experience buying my car at Ray Catena Mercedes-Benz in New Jersey. Mike was incredibly helpful from beginning to end and made the whole process very easy and comfortable for me. He was friendly, patient, and took the time to answer all of my questions without making me feel pressured.
Buying a car can sometimes be stressful, but Mike made it a really smooth and enjoyable experience. I truly appreciate all of his help and everything he did for me. If you’re thinking about buying a car, I definitely recommend asking for Mike. Thank you again, ... Read More Google - Sep 2, 2026
I had a great experience purchasing my new Mercedes-Benz GLA 250 from Mercedes-Benz of Freehold. From start to finish, the entire process was smooth, easy, and stress-free. A special thank you to my cousin Adriana for going above and beyond to help me find the right vehicle and making the entire experience so easy. She was extremely helpful, knowledgeable, and always made sure I was comfortable with everything throughout the process. I really appreciate all of her help and would absolutely recommend Adriana and Mercedes-Benz of Freehold to anyone looking for a new Mercedes-Benz!
Professional! Services were done as promised, described and timely.
Our experience was wonderful beginning with meeting Cole Vernaci our sales representative who was absolutely the best he was very knowledgeable answered all our questions! The delivery was flawless! Matt the manager was very professional! If you are looking for a Mercedes I was recommend this dealership!
Adriana was wonderful as always to work with. Made it super easy to negotiate and deliver my vehicle. All other staff was also pleasant, knowledgeable, and caring. Highly recommend them!
I have to say that my wife and I had the most seamless experience purchasing this car for our daughter. From the first phone call to the last signature on the page. Adriana made sure that everything was done exactly as it was promised. I highly recommend this dealership and Adriana and Nick who made sure we receive the car exactly the way we expected! Thank you so much for being a part of this special moment.
This is the first time I bought a car and actually enjoyed the experience, Adriana is wonderful , knowledgeable and really listens to your wants and needs . Thank you !
My experience was exceptional at Ray Catena Mercedes of Freehold! Adriana treated us like family and was so Professional making it a nice car buying experience. I would highly recommend them. Joe & Tammy Napoli
I had an excellent experience working with Chris Flusk. He was professional and knowledgeable. He took the time to answer all of my questions, was straightforward about everything, and never made me feel pressured. From start to finish, the service was top-notch. I’m extremely happy with my new vehicle and would absolutely recommend him to anyone.
I had a great experience with ray catena Mercedes Benz in freehold. I worked with Nicholas Petroff and from start to finish was a great experience. He was very professional and great to deal with. I reached out about this specific CLE53 AMG cabriolet and what my trade in would be and he was able to put together a great deal. I drove up from Delaware and he had everything ready for me to sign learn about my new car and take off within 2 hours to drive home. I love the car and i am so happy to have worked ... Read More Google - Aug 24, 2026
Easy. Fair. Great customer service. Adriana was a pleasure to work wand a fantastic sales professional
always a smooth and professional service
This was my fifth S class card bought at this dealership. I feel like they really care about me and give me great service. I recommend them highly.
Marian, my service representative, took her time and explained the details of the repairs I needed on my car. The service video I got explained what was found and what needed to be done as well. It was helpful to see on the video. Great service. I definitely recommend using them.
I drove over an hour to find the vehicle I wanted and Adrianna made buying my new car easy.
Cole helped me purchase my first Mercedes, and I couldn’t have asked for a better experience\! He was incredibly helpful, kind, and never once made us feel pressured to buy. He walked us through every step of the process, kept his word on the pricing, and made everything smooth and stress-free from start to finish.I highly recommend Cole to anyone looking for an honest and professional car-buying experience.Thank you again for making everything such a breeze!
I can’t say enough great things about my experience purchasing my new vehicle! From the moment I walked in, Adriana Barile made the entire process smooth, easy, and completely stress-free. She was incredibly professional, knowledgeable, honest, and made me feel like a valued customer every step of the way. There was never any pressure—just outstanding service and genuine care.
A huge thank you to Nick as well! He took the time to walk me through every feature of the vehicle and made sure I understood everything before I left the dealership. His patience, knowledge, and willingness to answer ... Read More Google - Jul 30, 2026
Adrianna made my positive experience even better! I love the car, and believe I will for years to come. Thanks!
Great job Adriana in getting the car we wanted. Pick-up process was easy and both Sal and Anthony (young guy) were easy to work with and explained everything. Car drives great and this is our 3rd model. Oh, and thanks for all the goodies in the trunk and the MB hats! Nice touch and appreciated. Rich P
This was our first Mercedes-Benz purchase. We couldn’t be more happy with Cole, Sal and Anthony from Ray Catena Mercedes-Benz Freehold dealership. Our sales person Cole was always so kind and available to answer our questions no matter what time of the day. Cole did his best to make sure that we were happy and made this a wonderful buying experience. We will definitely be back again to purchase another car from Cole. Our vehicle is absolutely beautiful. The icing on the cake was the big bow on the hood when we came to pick it up. Thank you ... Read More DealerRater - Jul 21, 2026
We had an emergency repair/replacement of a defective tire, and we were leaving town the next morning for a road trip. Marian got everyone for us in 90 minutes, and she handled all the necessary paperwork for my wheel & tire insurance coverage. OUTSTANDING support!
Adriana is simply the best. Very honest and straight forward. it was a pleasure buying a car and dealing with her. Even after I dragged her to work on her day off She is so pleasant and very easy to talk to even when its business. I highly recommend using her as your sales advisor. She made everything and I mean everything smooth.
I have been buying from Ray Catena for 25 years plus. This was my first experience either the Freehold store. The process was flawless and could not have been better than the expertise and experience from Dillon Card my salesman. He made it effortless for me. Very much appreciate that
My service representative Phil was great to work with! Keep me updated throughout the repair process. Would definitely recommend Ray catena for service!
Due to the amazing customer service they provide, I will continue to purchase my vehicles from Ray Catina Freehold Mercedes-Benz. Adriana was terrific. Super friendly, professional and efficient (she truly valued my time, which I very much appreciated). She worked hard to find the exact model and color (beautiful!) and when I left something behind at the dealership, she went out of her way to mail it back to me. She is an asset to your company, and I look forward to working with her in the future when I am ready my next Benz.
I am in Awe!!! From my phone text in the morning to going to this dealership for my car this was the best experience I have ever had purchasing a car. Adriana made this a seamless transaction and a pleasure to do business with. She is a true professional in this business. I would give her a million stars if I could. Thank you Adriana and Mercedes if Freehold. You are the best!
The girl at the front was beyond professional, knowing how to do her job in assisting all that come in.
No Words or Compliments can describe the service and experience from Adriana Barile and Tim Antoniszyn. Transparency in pricing / quality of delivery / end to end experience is nothing beyond perfection. Truly beyond expectations experience with Adriana from Ray Catena Mercedes of Freehold
What a pleasure it was to meet and work with Adrianna. I had been searching for a new car for a while- trying to find something that fit my needs.
I needed more space than my two door convertible, but still fun to drive.
I explained everything I was looking for to Adriana before I went in.
She definitely understood the assignment.
When I arrived she had two vehicles waiting for me to drive. It only took one! I fell in love with the AMG GT 43. It gave me space for the grandkids, but still very cool.
I must say ... Read More DealerRater - Jun 21, 2026
There’s literally nothing but positive things that I can say about my overall experience with Cole as well as the dealership as a whole. My wife and I weren’t even considering a SUV from Mercedes. We shopped around for a couple weeks, going to different dealerships between Jeep, Nissan, Chevy and Ford and then stop looking for a few weeks because it seemed as everywhere we went we would get the run around, changes in prices from what we were told over the phone then different when we got there. Then a good friend of mine suggested that ... Read More DealerRater - Jun 20, 2026
These folks do everything right. Always appreciate the experience and first class service.
Adrianna was so professional and so nice as well as making the process very enjoyable and no stress.
Adriana was great right from my first meeting I was made to feel welcome and knew she was trustworthy she had already picked out a similar vehicle and explained the differences etc. Then to review the figures she had also already pulled them up and all I had to do was a few tweaks and we had a deal. It was a very seamless and efficiency was very apparent. Also very friendly and personable overall experience..
This was truly a wonderful experience . Everyone was so nice and really helpful ., they made sure I understood how to operate my new car before I drove it home .
🌟🌟🌟🌟🌟 Above and Beyond Customer Service!
I want to give a massive thank you to Adrianna at Ray Catena Mercedes-Benz of Freehold for all of her incredible help with our new vehicle!
Our experience started out incredibly tough—our first vehicle had ongoing electrical problems and had to go into the shop four separate times in the first 2.5 months, totaling over 25 days out of service. However, Adrianna, the dealership management, and Mercedes-Benz USA stepped up completely. They advocated for us, bought us out of that original lease, and transitioned us into a brand-new car.
It is so refreshing to see a ... Read More Google - Jun 13, 2026
Stephen Kennedy was so helpful, so kind, outgoing gentlemen so who sold me a beautiful car. I would reccomend everyone now to him if they are in the market for a Mercedes.
Mike Q. Excellent sales experience. Super patient with me in finding exactly what I wanted to buy. The 2023 GLC 300W4. Extreme HAPPY ☺️ with my purchase. Mike Q. was very easy to deal with and very professional.
Ray Catena is just a pleasure to do business with when it comes to acquiring a Mercedes Benz. From conception to.completion, the level of attention, respect and professionalism is above board. My sales rep. Dillon Card is always awesome to work with. If you're going to shop for a Mercedes why would shop anywhere else but Ray Catena of Freehold.
We are very happy 30 year customers of Ray Catena MB. We are more than pleased with the quality of the vehicles, the service staff and the entire shopping experience. Everyone of the employees are courteous and professional, from the greeters, service advisers, front desk staff, sales ( particularly Adriana ) who assisted me in buying a 2026 CLC and my husband a 2026 GLE. But from my observations, the excellence starts at the top from Ray and Leigh the GM at the Freehold location. Lee in particular makes sure that every potential customer is given top notch service. I strongly recommend this dealership to ... Read More DealerRater - Jun 6, 2026
I had a wonderful experience at Mercedes in Freehold. Cole was an excellent help. FIVE STARS
What an amazing experience and Dillion was professional and super knowledgeable and very courteous as expected from Ray Catena of Freehold Mercedes Benz, it literally took me 24 hours and it was done. Great experience and customer excellence! This is why I keep on coming back! This is the 4th!
Nice and very professional people, excellent service with very good knowledge, very punctual service advisor and also very good management, thank you
Nick is extremely professional - he is a fabulous salesperson.
My salesperson, Dillon, was a pleasure to work with. He was knowledgeable, reasonable accessible and helpful. Every business should be run as professionally as Catena is run.
Ray Catena freehold is a wonderful dealership. Dillon made my experience the best. He’s knowledgeable and makes the process super easy.
I worked with Andriana recently and she was excellent. She made the experience and process seamless. I would absolutely recommend her and will go to her for future needs!
Feel extremely comfortable in choosing a vehicle from Ray Catena - excellent service and professional sales people. Cole was a true professional and spent time with me working out the logistics. He did all he could to meet my needs without making me feel uncomfortable in any way.
Taylor N. Made my service and repair process super easy. Made it super clear about what they were doing, how they were doing it, and what it would cost me. While at the same time trying to make it the most cost-effective. With a busy schedule, he was able to work around my timing to help me best. Super clear and consistent communication. Would recommend Taylor to anyone who needs a service advisor at Ray Catena Freehold.
Most fabulous and fantastic experience with Adriana and Ray Catena Freehold. I was very impressed with how well run the dealership is. Adriana was so knowledgeable - she knew her inventory , car features, and costs. I had a new car within 70 minutes. I was so impressed with how well I was treated as a returning customer. I would give Adriana 1000 stars!!!
Cole was awesome from beginning to end. He found the exact car that I was looking for. Sal was great as well!
I am a Mercedes Benz customer for over 20 years. I prefer the Ray Catena dealerships in NJ. Freehold, in my mind, is the flagship location. I drive 45 minutes to this location because of the highest luxury service. Leigh Farrell runs the absolute best shop around. The Freehold team are smart, professional, super knowledgeable, very friendly and they go above and beyond for their customers. Inventory is really good as well. I do think this is a true luxury experience end to end- even for Mercedes. What I loved most about my recent experience? I called Tim, the Sales Manager, told ... Read More Yelp - May 17, 2026
Marian Luke is very polite, courteous and very knowledgeable about my car and I think she is asset to your organization.
Adriana’s extraordinary product knowledge was only eclipsed by her laser sharp customer focus, her superior attention to detail, and her overall thoughtfulness. I will surely reach out to Adriana to address my future needs.
The dealership was everything you’d hope for: professional, courteous, and fully prepared. Even though I bought a used car, it looked showroom new and was ready for me the moment I arrived. Adriana Barile was awesome to work with—knowledgeable, friendly, and patient with all my questions. I was also impressed when the General Manager, Leigh Farrell, took the time to introduce herself and discuss the Mercedes line with me. I couldn’t have asked for a better experience and I’m so glad I made the trip from Michigan to Ray Catena of Freehold
We had such a wonderful experience purchasing our GLS 450, and immediately felt very comfortable when meeting Cole. He was very personable, professional and worked with us as we explored vehicle options. He made the process smooth and enjoyable, and clearly communicated along the way. I highly recommend both Cole and Ray Catena of Freehold if you’re in the market for a Mercedes!
I had a wonderful experience upgrading my GLE 350 to the GLE 53 AMG thanks to Adriana for making the upgrade a smooth transition. We the entire deal was orchestrated thorough text due to my schedule. Adriana even offered to have the car brought to my house for me before closing the deal. She was very professional and she didn’t give up when I was too busy to reply. A few weeks later she sent me a pic of a new vehicle and offer. She was exceptionally patient with me. She’s the only reason I would return when it’s ... Read More DealerRater - May 2, 2026
This is my first experience with Mercedes. I was pleased with their selection of vehicles and promotions. I had an even more amazing experience working with my Cole. From the moment I walked in, he was friendly, attentive, and genuinely interested in helping me find the car I wanted, not just making a sale. He took the time to listen to what I was looking for, answered all my questions patiently, and explained every detail clearly, without any pressure. I will definitely be back to do business with Cole again.
Marion is always courteous and super professional. She's simply the best!
I cannot say enough good things about my experience purchasing my mercedes today! Adriana and all of the members of Mercedes who helped us today were so accommodating in getting all of our needs met. I will definitely be referring all my friends and relatives! Thank you Adriana!!!!
The most satisfying car dealership experience in a long time! From the moment we stepped in to the showroom, there is nothing they could have done better! Our salesperson Cole was knowledgeable, respectful and patient. Would highly recommend him. Very happy.
Adriana was wonderful to work with! I actually went in to just look and get some information. She answered all my questions and made it very easy to make a decision. I was looking at 3 months left on a Honda Lease and she took care of everything!!! I felt comfortable and completely confident in leasing my new Mercedes! I look forward to dealing with her in the future!!!
The service and customer care at Ray Catena Mercedes-Benz are truly outstanding. Every member of the team was friendly, professional, and incredibly helpful throughout the entire process. We especially want to thank COLE for his exceptional support while purchasing our GLE 350. His knowledge was impressive, and he took the time to walk us through every detail without ever making us feel rushed. We genuinely appreciate the experience and will absolutely be back for our next vehicle. Highly recommend this dealership to anyone looking for a seamless and enjoyable car-buying experience!
Excellent customer service, zero hassle and to the point conversation. I was very with overall experience and would recommend to all my contacts for their Mercedes need to come here. Keep it up 👍
It was a pleasure working with Adriana. I provided her the vehicle I was interested in and she made sure it was ready for me when I arrived. She made my new vehicle purchase seamless. She's attentive, friendly, and patient. It was great working with a person as knowledgeable as her. I would highly recommend her as salesperson.
Mike Quarles was so amazing to deal with and truly a gentleman. Just got my new Mercedes Benz.
Adriana is the best. That’s all I can say. Handled from a-z. Couldn’t ask for more.
I recently had the absolute best experience at Ray Catena Mercedes-Benz of Freehold and felt like I had to share.
From the moment I walked in, everything was seamless. My sales rep, Adrianna, was incredible—knowledgeable, patient, and truly made the entire process feel effortless. Anthony walked me through the car’s tech and answered every single question without making it overwhelming, which I really appreciated. And Sal in finance made what is usually the most stressful part feel smooth and straightforward.
They genuinely made me feel right at home. I was offered coffee, water, tea—anything I could think ... Read More Google - Apr 14, 2026
Adriana was incredibly professional throughout the entire process. She answered all our questions and was incredibly helpful. The entire team, including Anthony and Sal, treated us like royalty. I highly recommend Adriana and Ray Catena in Freehold to all my friends and family!
Stephen did a great job. He’s a credit to the dealership demonstrating product knowledge in a friendly, courteous, and professional manner. He drove the sales process while allowing us ample space for our own process. We drove away feeling positive about the vehicle, the process, and the dealership. We will recommend Stephen and Ray Catena without reservation.
Cole is very responsive and professional. He completed everything I asked for in a timely manner. Entire process of leasing the vehicle was seamless.
Vincent T. was phenomenal from start to finish. He was friendly, knowledgeable, and never pushy, which made the entire experience smooth and stress-free. As first-time Mercedes buyers, we really appreciated how seamless he made the process. Highly recommend!
Always a great experience. Chris Russo and team are top notch!
My vehicle search targeted a certified pre-owned model that is not easy to find. I reached out to several dealerships and had great experience with Adriana Barile from the sales team. Although she didn't have my vehicle when we first spoke, Adriana contacted me asap when she located a vehicle. The purchase was simple and fast without any high pressure.. The overall experience from the team was 5 star -- so much that I'll take the longer trip to Ray Catena of Freehold for future service. Top notch all around!
excellent service
Cole was a outstanding salesman from the beginning to end. We we not quite sure if we wanted a GLB or GLC. Cole took his time showing us different models which helped us make up our mind. We are enjoying our GLC and Cole is truly an asset to your sales team. THANKS AGAIN!
My salesman Cole Vernaci was soft spoken, not pushy, listened to what we wanted and delivered. He gave us an enjoyable stress free buying experience.
We are so pleased that we decided to go to Ray Catena for our Mercedes-Benz. Adriana Barile, the sales representative, was grand making the entire experience exceptional. So pleased.
Service is exceptional. Especially appreciate how the fit me in today and made it easy to get to work after unplanned trouble had come up. Special shout out to Paul!
I wanted to make the point of letting you know that I have appreciated each visit I’ve made to your location, throughout the years. I hope you will call me Adriana, should you come across something of interest. Be well.
Great customer service! Everyone was super nice and welcoming and really cared that you got the best car.
Excellent experience from start to finish! Adriana was an amazing salesperson and got me an incredible deal on my dream car!!! Thank you Ray Catena!!!
My experience was 5 Stars because of the quality of customer service I received. Nick P. was fantastic. Nick is very professional and I did not feel pressured. He listened to what I wanted and guided me. I’m extremely happy with the process.
This dealership is 5 star because of their customer service. The atmosphere is friendly and professional. I did not feel pressured but instead guided with exceptional knowledge to find the right car for me.
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