The first time we came in just to “look”. Matt ushered us around like a pro, answered all our questions and any request to see a car or find a car for us was met with enthusiasm and kindness. We then had him look for us a particular car and if found give us a call. The very next day, not only did he find the car but sent us the specs, we then set up an appointment only to come in and change our mind completely. Matt rolled with the punches, making the transaction smooth and flawless. In fact, I have to say we were impressed with how everyone at the dealership treated us! From management, to cashier, front desk, lot technicians ...seriously each and everyone at this dealership not only treated us kindly, with respect but with a genuine friendliness that is hard to find in one sales person, let alone a whole building of people all working together efficiently and flawless to make our car experience perfect! And I do mean perfect, there was not one thing that needs to be improved... this car buying experience was hands down, the best we ever had, thank you!
Alex helped us with our purchase of a GLE 350 and was professional, courteous and made the experience very easy, comfortable and smooth. This was one of the best car dealerships I have ever visited. everyone that we dealt with there was incredibly nice and very professional. Obviously a well-managed business. very clean and warm and inviting. I highly recommend Ray Catena of Freehold and plan to go back there
Our interaction was mainly with Jessica. Her friendliness encouraged us to buy the car from Ray Catena of Freehold. She was open and friendly to us. She was charismatic, quick-witted, passionate, informative and above all… helpful.”.
I got my first Mercedes from this dealership. The cars is in perfect condition. The people here are very professional. Thank to Steve and Matthew Rafla for giving me a nice purchase experience，they are reliable and enthusiastic. Also thanks to Jonathan for picking me up for airport, it's nice to talk with him. Last, thanks to the person who gave me instruction and taught me how to handle the Mercedes system. I recommende this dealership for you, and you won't regret. It should be trustworthy, no doubt about that.
ray catena always put customers first and the staff at this dealership are top notch and service is awesome.
Buying a new car can be a daunting experience. Not at Ray Catena Mercedes. Matt R. and the team at Ray Catena are true professionals. They made every facet of the experience enjoyable, quick and easy. By the way, I now drive a MERCEDES.
Jessica was outstanding. Her patience was exceptional and her guidance led me to an awesome 2019 C300 sedan. The entire team were wonderful as well.
Ray Catena Mercedes of Freehold is the gold star in service.Whatever the problem they will help you solve it.Customer satisfaction truly is important to everyone there.Thank Yu All☺️
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