Dealership was wonderful. Our salesman, Matt was a pleasure to work with. We completed the deal in less than 30 minutes. Could not be happier. Thank you Matt, and everyone else!
Frankie, who was my sales rep for my new lease, is by far the best sales rep I have ever worked with. He is honest, loyal, hardworking, and truly went above and beyond to not only find the vehicle that I wanted, but to help get me where I wanted to be financially. He is professional and always responded immediately while negotiating. What I valued the most in this experience with Frankie is that he is a man of his word. When I went to the dealership to pick up the vehicle, not only was the car and paperwork waiting for me, but the deal stood exactly how Frankie promised. I did not walk into any surprises. This meant a lot to me as I traveled from an hour away to pick up the car. I would give Frankie a 10 out of 10 and would highly recommend him to anyone in the market for a new Mercedes Benz. I would also highly recommend Frankie for any future promotions at your dealership as I feel he truly deserves it. Thank you for such a wonderful experience. While purchasing a new car can be exciting, it can also be a nightmare- however my experience with Frankie was excellent! Sincerely, Vincenzo D Buongiorno
It was the best and most professional and caring experience I’ve ever had purchasing a car. We felt special the way we were treated was almost like we were family. Very comfortable and with total respect. Alex took his time and cared about what we wanted color make year etc. I couldn’t ask for a better salesman. I’m happy we met him and will refer our family and friends to him. Loved him and trust him
This was the second time I've leased a car from Gina (Pantano). From start to finish, the entire experience was hassle-free, informative, and just a pleasure. I really love my new SUV - thanks Gina!
Unfortunately, less than a month after purchasing my new car, I had to bring it back to service, with minor issues.My experience (each time) with the service department at the Freehold location has been excellent. All staff involved were attentive, and could not be more pleasant. My service advisor, Taylor has answered all my questions, resolved the issues with the car, and provided an above and beyond expectation customer service.
I walked in on Tuesday to talk to Matt Rafla because he handled the purchase of my wife's car almost 2 years ago. On Wednesday, I drove out with a new car. He convinced me to end my lease early and take advantage of deals available this month. His sales technique makes it easy to make a decision. I feel that he helped me make the right decision with no pressure.
Fully stocked customer lounge with kids area. Only giving it 4 stars though because it took 20mins for somebody to approach me and let me know what waa happening. I used to go to MB in Union and I was automatically checked in when they took my keys.
Gina Pantano Made buying a car as painless as possible answered all my questions with a smile !was quick with sale and delivered on all that was promised even after delivery ! Very professional at every step ! Thank you Gina !
Leave Us A Review