Text Privacy Policy
Subscribers to the Ray Catena Lexus of Freehold service alert system
have opted-in to receive text alerts from one or more of the following
short codes: REPAIR and/or NEWCAR concerning the service needs and
service status of their vehicles.
Subscribers expressed an interest in receiving text alerts when they
called or dropped off their vehicles at one of our authorized
automobile service centers. Only subscribers receive alerts from the
automobile service center(s) to which they opted-in and the messages
are only concerning the service needs of their vehicle(s).
All messages sent to subscribers are standard rate. Standard/Other
charges may apply. Message fees may apply, based on the type of text
messaging program the subscriber has with their carrier. There are no
additional fees assessed by Ray Catena Lexus of Freehold or the
subscriber's automobile service center.
CARRIERS SUPPORTED:
AT&T, Sprint, T-Mobile, Verizon Wireless, Alltel, Virgin Mobile
USA, Cellular South, Boost Mobile, Cincinnati Bell, Midwest Wireless,
SunCom, US Cellular Corp, Centennial, Voce, Nextel and nTelos.
HOW TO GET HELP:
For more information subscribers can reach us at: lexussupport@raycatena.com & 732-410-2901
From your mobile phone you can get contact information for assistance
at any time by sending the text "HELP" to any one of the short codes
shown above to which you are subscribed. You will receive a standard
rate message from our service with information on the program you have
subscribed to. Standard/Other charges may apply.
HOW TO OPT-IN:
When you call to set up an appointment at one of our participating
automobile service centers, you will be asked if you would prefer to
receive text alerts about your appointments and service needs. If you
agree, you will then be sent a text message requesting you confirm your
desire to opt-in to this alert service by responding "YES" to the
message. You will receive a return message from Ray Catena Lexus of
Freehold confirming you have opted in and providing you with contact
and opt-out information.
We may send you an opt-in confirmation alert shortly. If you fail to
respond to that alert, or if your carrier does not permit these alerts,
you may not receive Ray Catena Lexus of Freehold alerts.
HOW TO OPT-OUT:
To opt-out from our service alert system you can text "STOP" to the
short code REPAIR from your mobile phone and you will automatically be
unsubscribed from our service. You will receive a confirmation that you
successfully unsubscribed but will not receive any additional messages
until such time you opt-in again at one of our participating automobile
service centers.
WARRANTY:
Ray Catena Lexus of Freehold will not be liable for any delays in the
receipt of any SMS messages connected with this program. Delivery of
SMS messages is subject to effective transmission from your wireless
service provider/network operator.
PRIVACY POLICY:
Ray Catena Lexus of Freehold respects your privacy. We will not share
or use your mobile number for any other purpose. We will only use
information you provide to transmit your text message. Nonetheless, we
reserve the right at all times to disclose any information as necessary
to satisfy any law, regulation or governmental request, to avoid
liability, or to protect our rights or property. When you complete
forms online or otherwise provide us information in connection with the
Service, you agree to provide accurate, complete and true information.
You agree not to use a false or misleading name or a name that you are
not authorized to use. If we, in our sole discretion, believe that any
such information is untrue, inaccurate or incomplete, we may refuse you
access to the Service and pursue any appropriate legal remedies.